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    Troubleshooting & FAQ

    Expert troubleshooting guides, self-help tips, and answers to common tech questions for home and business.

    Need Hands-On Help?

    If the quick fixes do not solve it, we can diagnose and resolve the issue on-site or remotely.

    Residential Troubleshooting

    Common home tech issues and DIY fixes to try before calling support.

    Business Troubleshooting

    Office network and infrastructure issues with solutions for IT teams.

    FAQ: Clear Answers to Common Questions

    Support Services

    Remote Troubleshooting

    $75

    30-45 mins. Diagnose issues via phone/video.

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    On-Site Diagnostic

    $150

    1 hr. Credited toward additional work; includes assessment and quote.

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    Data Recovery

    $300-$800

    Deleted files ($300) to physical damage ($600). Pay only labor if unrecoverable.

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    Storm Damage Assessment

    $150

    Equipment testing, insurance documentation, and replacement quote.

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    Standard Troubleshooting

    $175/hr

    General support, repairs, and optimization.

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    Emergency/Same-Day Service

    $275

    For business-critical or work-from-home emergencies.

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